About Roojai Indonesia Insurance
Roojai was founded in 2016 as a Thailand-based insurance company on a mission to make insurance simple, affordable, and reliable. After our success in Thailand, we expanded into Indonesia in 2022 with the launch of Roojai Indonesia. As part of the Roojai Group, Roojai Indonesia operates under a Managing General Agent (MGA) model in partnership with Sompo Insurance.
Our focus remains the same: designing insurance products that are affordable, easy to use, and easy to understand, while consistently delivering high-quality service.
SOMPO INSURANCE
PT Sompo Insurance Indonesia (Sompo Insurance) is part of the global insurance group, Sompo Holdings, Inc., one of the biggest general insurance companies in Japan, and one of the top 10 insurance companies worldwide.
With more than 20 offices and nearly 600 employees across Indonesia, Sompo Insurance ranks amongst the top general insurers in Indonesia (#8 by revenue in 2021) and has been protecting customers in Indonesia for more than 47 years.
FULLERTON HEALTH
Founded in Singapore in 2010 and expanded to Indonesia in 2014, Fullerton Health currently has presence in 9 countries, with 550 fully owned medical centers and over 12.000 medical providers in its network. It is an integrated enterprise healthcare services provider in Indonesia, allowing Roojai customers to save both time and money and as well as easy access to healthcare.
Roojai offers insurance solutions that can be tailored to your needs and budget. In line with our vision and mission to make insurance protection more accessible, the entire process—from checking premiums to policy activation—can be completed fully online. Below are the insurance products available at Roojai:
Roojai provides car insurance with comprehensive coverage and flexible premium options. In partnership with Sompo Insurance, Roojai ensures that your vehicle protection is managed professionally and reliably. Below are the car insurance products available at Roojai:
Roojai’s health insurance benefits can be customized to fit your needs and budget, supported by a network of 2,000+ partner hospitals to help you find care close to home. Outpatient coverage is also available as an add-on.
Roojai collaborates with the Lifepal insurance marketplace to distribute insurance online.
Simple
Get insurance quotes in minutes and manage your policy online via MyAccount.
Affordable
There is no reason for you to not give yourself insurance protection because at Roojai you can get the protection that suits your needs at an affordable price.
Reliable
Cooperating with trusted partners, Roojai is ready to give you the best insurance experience. The Roojai team is also available any time you need assistance.
As an online technology specialist “insurtech”, Roojai focuses on innovative technology to improve customer satisfaction, simplify the insurance experience and reduce costs to deliver the Roojai vision: expect more, save more. Meet some of our experts.
Nicolas Faquet
Group CEO & Group Founder
Nicolas has more than 25 years of experience as an actuary at major insurance companies across Europe and Asia, including AXA, AIG, and April. After successfully founding and leading DirectAsia, which was acquired by Hiscox in 2014, he established Roojai in 2016 to continue his vision in digital insurance and is committed to building Roojai into a leading digital insurer in Southeast Asia.
Linkedin
Benny Fajarai
CEO
Benny leads Roojai Indonesia as CEO, bringing over 12 years of experience in the digital and insurance industries. He has a strong track record in developing digital strategies for consumer-focused businesses, hands-on operational experience in insurance, and expertise in creating customer-centric experiences.
LinkedinRoojai Group provides digital insurance solutions for consumers across Southeast Asia. Starting in Thailand as its operational hub, Roojai expanded through Roojai Indonesia to make insurance transparent, easy to understand, and helpful. Today, Roojai Group also includes Lifepal and MrKumka as part of its ecosystem, delivering a practical and trustworthy insurance experience.
187.000+
Customers in Southeast Asia
4.9/5
Customer satisfaction score in Indonesia
Roojai is ISO 27001 certified!
ISO 27001 is the best-known international standard for information security management systems (ISMS). Receiving an ISO 27001 certification means that the company has made significant investments in ensuring that your data is sufficiently protected.
Safeguard Information Assets
Protect confidentiality, integrity, and availability of internal and customer information, including electronic-based customer data stored in databases.
Ensure Compliance
Comply with applicable laws, regulations, contractual, obligations, and ISO/IEC 27001:2022 requirements.
Continuous Improvement
Continually improve the effectiveness of the ISMS through audits, reviews, and corrective actions.
Uphold Operational Excellence
Ensure secure, reliable, and resilient operation of information systems and supporting infrastructure.
Raise Security Awareness
Promote information security awareness and competence across all personnel.
Enable Trusted Services
Deliver secure and reliable services to maintain customer trust and stakeholder confidence.
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