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Download our simple claims form below and email it to us at medicalclaims@roojai.co.id. Call us at 021 5089 0822 if you need help.
Call us at 021 5089 0822 if you need help. - Attach all necessary medical documents as described in our claims form and send them also to our email and/or our office address.**
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Download our simple claims form below and email it to us at medicalclaims@roojai.co.id. Call us at 021 5089 0822 if you need help.
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I have an accident, or I get sick
I select a hospital within the Roojai network and receive cashless treatment
After I leave the hospital, I submit a claim form & the accompanying documents for HCP
Roojai checks and approves the claim
I receive payment within 10 working days after all necessary documents have been completed and received by Roojai, and no further medical verification is required
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I get an accident
I select a hospital within the Roojai network and receive cashless treatment
I show my ID & Care Card at the hospital
I receive cashless treatment
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The insured get into an accident, and is rushed to a network hospital to get first aid and/or treatment
The Insured or the beneficiary submits the claim by sending complete documents*.
*For more details, click hereClaim successful. The insured or beneficiary receives lump sum payment within 15 working days after all necessary documents have been completed and received by Roojai, and no further medical verification is required
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I got mosquito-borne disease*.
*Malaria, Dengue, Chikungunya, Zika, Yellow FeverI select a hospital within the Roojai network and receive cashless treatment
I show ID & Care Card at hospital
I get cashless treatment
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The insured got diagnosed with critical illness by doctor or medical specialist*.
*Cancer, neurological, cardiovascular and kidney failureThe insured or beneficiary submitting the claim by sending the complete documents*.
*For more details, click hereClaim successful. The insured or beneficiary receives lump sum payment within 30 working days after all necessary documents have been completed and received by Roojai, and no further medical verification is required
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