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What do I need to prepare for a car insurance inspection?

Save your precious time and do a vehicle inspection through video call simply with your phone. Our car inspection team will only need a few minutes to check the car.

Worry free insurance car check with roojai.co.id
What do I need to prepare for a car insurance inspection? - 1

To ease the insurance car check process, the vehicle must be parked in a well-lit place with enough space around the car so that it is visible from all angles.

What do I need to prepare for a car insurance inspection? - 2

Video quality and photos taken must be clear, unobstructed, and have adequate resolution and lighting.

What do I need to prepare for a car insurance inspection? - 3

The minimum photo requirement (taken by the Roojai Car Inspection team during video insurance car check) are:

  • 8 (eight) exterior photos showing all sides: front, front-left side, front-right side, rear-left side, rear-right side, left side, right side, rear
  • 1 (one) interior photo of the vehicle's dashboard
  • Photos showing existing damage, non-standard accessories (accessories which are not part of the default form of the car), dashboard camera (if any)
  • Photos showing the roof and car engine
  • 1 (one) photo of STNK
  • 1 (one) photo of driving licence (SIM) and the main driver together (selfie).

How to perform car inspection via video call?

How to perform car inspection via video call - Step 1

Schedule your car inspection by contacting us at 021 5089 0821

How to perform car inspection via video call - Step 2

An agent will send you a link for you to perform the car inspection via video call. The link will be sent via SMS

How to perform car inspection via video call - Step 3

Prepare the required documents

How to perform car inspection via video call - Step 4

Make sure the internet connection on your mobile phone is stable

How to perform car inspection via video call - Step 5

Park the vehicle in a well-lit place with enough space around the car so that it is visible from all angles

How to perform car inspection via video call - Step 6

Our car surveyor team will guide you through the video car inspection. This process will take approximately 5-10 minutes

What if I am unable to do a car inspection online?

Don’t worry! If you are unable to do an insurance vehicle inspection via video call, we will send our experienced motor surveyor to your place to check the car and take pictures of your car parts in just a few minutes.

If I've had a car accident, does it affect the results of the car insurance survey?

A car accident will affect the results of a car survey or inspection, if the car that was involved in an accident is not properly repaired before buying insurance. On the other hand, if you apply for car insurance when your car has been repaired perfectly, then it will not affect the results of the car insurance survey.

Does Roojai have car inspection stations?

You can perform car inspection wherever you like, as long as the place’s condition is complied with our car inspection requirements. For now, to check car we don’t have any car inspection stations.

What are examples of photos during a comprehensive car insurance survey in Roojai?

FRONT
Example survey photos - Front
LEFT AND RIGHT SIDES
Example survey photos - Left & right side
BACK
Example survey photos - Back
ROOF
Example survey photos - Roof
ENGINE
Example survey photos - Engine
ODOMETER
Odometer
EXISTING DAMAGES
Example survey photos - Existing damages
DASHBOARD CAMERA
Example survey photos - Dashboard camera
ACCESSORIES
Example survey photos - Accessories

What are the terms and conditions of a car inspection?

  1. Your vehicle will only be insured once the inspection has been successfully completed
  2. Roojai.com reserves the right to change the policy conditions (including the premium) or to cancel the policy based on the results of the car inspection
  3. If you choose to receive the hard copy of your policy, we will send your policy documents 10 working days.
  4. If you choose to receive e-policy, you will be able to access them 24/7 via MyAccount within 15 minutes after the policy is active.

Definitions

Car inspection

The assessment of a car's condition done by a technician. This is an important part of the car insurance process to determine whether the car insurance policy can be issued or not.

Motor surveyor

A professional who inspects and assesses the damage to motor vehicles for insurance companies or other interested parties.

Odometer

A device that measures the distance traveled by a vehicleusually located on the dashboard and displays the total number of miles or kilometers that the vehicle has been driven.