Best Comprehensive Car Insurance in Indonesia

Under the Otoritas Jasa Keuangan (OJK) guidelines in SEOJK No. 6/SEOJK.05/2017, car insurance premiums are determined by several factors, such as your car’s brand and model, year of manufacture, location, and any additional coverage you choose.

At Roojai, you have the flexibility to customize your protection to match your needs and budget. For cars valued under Rp150 million, premiums typically start from around Rp1.9 million per year.

You can also check your estimated premium online by clicking the “Get Quote ”. With Roojai’s convenient online system, the process of calculating and purchasing a policy is faster and more transparent policy.

Or learn more about Roojai Car Insurance here!

In general, to have insurance protection from Roojai, you must meet the following car insurance requirements:

• Drivers aged 18 to 60 years old with a valid driver's license. In some cases, several years of driving experience are also required.
• No more than 3 insurance claims in the last 12 months due to the main driver's negligence.
• No history of license revocation or the driver being imprisoned for driving violations.

Roojai Indonesia requires a vehicle inspection to determine the condition of your car before it is insured. At Roojai, we can conduct the vehicle inspection online via video call. During the video call, our team will take photos of several parts of the car for documentation purposes. This process usually takes only 5-10 minutes.

If, for some reason, you cannot connect via video call, our surveyor will assist you. The vehicle inspection process is carried out after you complete the registration and payment process on the website. We will remind you to have your car inspected via email and WhatsApp. We will also inform you of what needs to be prepared during the car inspection process, such as parking the car in a well-lit area so our inspection team can see the car parts clearly. Don't forget to prepare your vehicle registration certificate (STNK) and driver's license (SIM).

No, as most car insurance will cover one car per vehicle insurance policy. Roojai Indonesia currently provides one insurance policy per vehicle.

Yes, all Roojai partner garages, both general and authorized, provide warranties for the replacement of original spare parts for all types and brands of insured cars. Additionally, we also provide a 6-month repair warranty valid from the time the car is repaired and handed over to the insured.

So, if your car experiences damage after being repaired at a Roojai partner garage due to negligence/errors in workmanship and is still under warranty, just visit the partner garage where the car was previously repaired and your car will be repaired again without any additional costs.

Yes. Roojai offers all risk car insurance specifically for electric vehicles, with comprehensive policy benefits. Roojai also partners with a network of workshops that specialize in electric vehicles to ensure you receive the best possible repair service when making a claim.

At Roojai, we strive to save our customers' valuable time by providing fast and transparent claim services. Filing car insurance claims with Roojai can be done online, including through surveys via video call.

You can contact our Contact Center 021 30942330 or through WhatsApp (Chat Only) 087867778787 to report an incident or get claim assistance.

For a seamless claim process, please prepare the claim form and additional documents and send an email to mvclaims@roojai.co.id within a maximum of 5 calendar days after the incident.

To change your insurance policy information at Roojai, reach out to our contact center and provide the details you want to change. Our team will assist you and may request additional documents.

Cancelling an insurance policy means you will lose the protection benefits of comprehensive car insurance. However, if you need to cancel it for certain reasons, there are a few steps you need to take:

1. Contact our contact center via email or phone
2. Complete the required documents
3. Sign the policy cancellation documents
4. Your policy has been successfully canceled

If you have any questions, need assistance, or would like to consult about all risk car insurance, you can contact Roojai through the following channels:

Contact Center (quotation, purchase, general inquiries, claims): 021 30942330 or through WhatsApp (Chat Only) 087867778787.

Email hotline:
for product purchase: contact@roojai.co.id
for general inquiries: service@roojai.co.id
for making an insurance claim: mvclaims@roojai.co.id

1. There are few things you need to consider before buying comprehensive car insurance in Indonesia to get the best price car insurance
2. Read carefully through the different coverage options for your vehicle and make sure to get the level of protection suitable for you
3. Compare price and coverage details between different types of insurance and the level of protection they provide
4. Check whether the car repair garage network has locations within a reasonable distance to you
5. After choosing comprehensive car insurance, don't forget to read the policy documents carefully to make sure you understand what is covered

Both comprehensive car insurance and total loss only have advantages and disadvantages depending on your vehicle and your profile. Consider the cost of the policy against the level of protection you need for your vehicle and your driving habits. If you are looking for maximum protection and peace of mind for yourself, your loved ones and your beloved automobile, a comprehensive car insurance policy will provide you with sufficient coverage to cover you from any unnecessary financial losses.